MCAS: Air Conditioning Services Perth, WA
Service
Our fully equipped and licensed service team allows us to attend to our clients needs as promptly as required. At all times we endeavor to attend to emergency service and breakdowns with 2 - 3 hours of receiving the call.
From there we can ascertain whether the problem can be rectified immediately while on site or additional repairs are required, endeavoring at all atimes to make sure that any inconvenience is kept to a minimum.
We are full aware of the important nature of some of the facilities our customers are involved in and deal with any issue that arises as quickly and effectively as possible. This ensures continued operation of systems and all parties involved, Managers, Tenants, Owners or Facility Managers are more than satisfied with the outcomes.
Depending on our clients needs whether it be reporting quoting or recommendations, we work closely with a client to ensure their requirements are acheived.
We keep our customers informed at each step of the way and work closely with them so they are aware of the progress of any works and program in place.
Each of our trained technicians are provided with a fully equipped service, vehicles and mobile phones so we can respond at any time day or night.
We offers all our clients 24 hour, 7 day a week service for breakdown and preventative maintenance.
Maintenance
MCAS takes the approach for value adding of services with a commitment to premium customer service and satisfaction.
A quality Service and Preventative maintenance regime plays an important role in the keeping of HVAC equipment at its optimum. With a program designed for each individual building we can work towards keeping operational costs down, achieve and prolong service life and reduce costly breakdowns.
MCAS maintenance programs help identify problems before they can turn into costly service calls or breakdowns . Each program includes a complete checklist for reference and compliance requirements.
MCAS intends to provide a high level of service for its clients through an amalgamation of programmed preventative maintenance and a responsive service team so we can deliver outcomes that meet your needs and budget.
We believe that being proactive in providing our clients with a professional service and accurate information allows them to make correct decisions in relation to Service, Maintenance, Repairs and ongoing operational costs.
Capabilities
MCAS have the capabilities to carry out, system repairs and replacements, System design, Project Management, Maintenance management, Tenancy alterations and Retro fit works in all aspects of the HVAC industry.
With our sister companies - Mechanical Constructions, Commercial Refrigeration Industries and Customised Air we have the resources and ability to draw upon extensive engineering knowledge and experience to resolve issues as they may arise.
We have the technical experience, management skills and resources to effectively service our clients and customers needs.
An important role for delivering a premium service is to provide stability and continuity in labour, With our technicians taking ownership of the particular buildings and sites they are responsible for we can reduced downtime, improve response times and keep any inconvenience to a minimum. By MCAS technicians taking ownership of their maintenance and service contracts, helps build a repour with the client, owners, tenants and property managers and ensures accountability.
Should our clients wish to carry out refurbishments, purchase new equipment, upgrading systems, existing plant & equipment MCAS can assist you in choosing the correct solution.
Services offered
- Maintenance Programs and Contracts
- Service, Repairs, Replacements, Upgrades
- Project Management
- Building & Tenancy Fit Outs
- Greenhouse Building Ratings
- 24 / 7 Breakdown Response
Our People
MCAS technicians are fully qualified in the Refrigeration and Air Conditioning field with all relevant and necessary licenses and accreditations including restricted electrical Licenses allowing them to carry out electrical repairs relating to the field.
Each technician is competent in carrying out repairs, service and maintenance in all facets of HVAC.
We endeavour wherever possible to assign a site or building to a particular technician to enabled them to become familiar with the site. This enables them to attend to any issue with out delay or time wastage looking for and finding equipment locations or relevant systems. Over the life of the maintenance / service program we introduce additional service personnel to the site allowing us to fill any absences such as illness or annual leave requirements.
Our technicians are at the forefront of the company, we encourage them to excel in all that they do and to undertake additional training when required to keep up to date with technology and the ever changing working environment. We endeavour to only employ the best possible people to work at the highest of standards and levels that we expect.
We are dedicated to apprenticeship training by continually employing new personnel training them in the field and to guarantee ongoing fully trained technicians are available.
Each apprentices are trained by a Approved Training Organisation ensuring the best possible training is delivered.
Management are also fully trained Refrigeration & Air conditioning technicians. When enquires are requested you are assured that you speak to personnel that are able to make informed decisions without delay.
Management staff always make themselves accessible to our clients making sure the best possible service is available.
Examples of Ongoing Maintenance & Service Programs
- Shopping Centres
- Educational Facilities
- Office buildings
- Industrial Sites
- Medical facilities
- Universities
- Banks
- Sporting Centres
